Page is not scalable

Compliance Data & User Impact

User Impact: Critical

80% Complete

Disabilities Affected:

  • learning disabilities
  • vision impairments

WCAG Version:
2

WCAG Levels:

  • AA

WCAG Guidelines:

Automated Test Accuracy:
High

uTester Severity:
3

DRRSAG Designations:

  • general

How to Fix the Problem

Remove the “user-scalable“ attribute or set it to “yes”.

The Algorithm, in Simple Terms

Engine scans the HTML <head> element for a <meta name="viewport"> content attribute using “user-scalable“ with value “no” or 0.

Why Is it Important?

It prevents the user from scaling and zooming text.

Code Example

Correct use of viewport meta: <meta name="viewport" content="initial-scale=1, maximum-scale=2">

Address: 401 9th St NW, 6th Floor
Washington, DC 20004
Phone number: (888) 995-WCAG
International number: 1(888) 995-9224
Email: accessibility@user1st.com